Cancellation & Refund Policy

Last Updated: 23-10-2023

1. Cancellation Policy

At Dr.Shajid's Advanced ENT,head & neck Centre, we understand that sometimes circumstances change, and you may need to cancel an booking or service. We strive to provide a fair and transparent cancellation process. Please review the following policies regarding cancellations:

1.1 booking Cancellation

• You may cancel your booking within 3 hours of placing it without incurring any cancellation fees.
• To request an booking cancellation, please contact our customer support team at 09846350399 as soon as possible.
• If your booking has already been processed. it may not be eligible for cancellation. In such cases, you can refer to our Return & Exchange Policy (if applicable).

1.2 Service Cancellation

• Service cancellations are subject to specific terms and conditions outlined in your service agreement or contract.
• You may be subject to cancellation fees or penalties depending on the timing of the cancellation.
• Please refer to your service agreement for detailed cancellation instructions and related fees.

2. Refund Policy

At 09846350399, we want to ensure your satisfaction with our products and services. Please review the following policies regarding refunds:

2.1 Eligibility for Refund

• To be eligible for a refund, you must meet the criteria outlined in our Return & Refund Policy.
• Refund requests must be submitted within 2 days from the date of purchase or service completion.

2.2 Refund Process

• To initiate a refund request, please contact our customer support team at 09846350399.
• Our team will review your request and provide instructions for the refund process.
• Refunds will be issued through the original payment method or an alternative method agreed upon by both parties.

3. Return & Exchange Policy

For information about returning products or exchanging items, please refer to our dedicated Return & Exchange Policy, available on our website.

4. Contact Us

If you have any questions, concerns, or would like to request a cancellation or refund, please contact our customer support team:

• Phone: 09846350399 

5. Modifications to This Policy

Dr.Shajid's Advanced ENT,head & neck Centre reserves the right to modify or update this Cancellation & Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all bookings and services made after the effective date of the update.

Please note that this is a basic template and should be customized to suit your business's specific needs, services, and products. Additionally, consulting with a legal professional is recommended to ensure compliance with applicable laws and regulations.